STORE POLICY | Heartfelt Scribbles

customer care

Our customer care policy includes the following principles:

Prompt Response: We will respond to all customer inquiries and concerns within 24 hours, or as soon as possible.
Clear Communication: We will communicate with our customers in a clear, concise, and professional manner, and we will ensure that our customers understand the services we offer, the process, and the pricing.
Customer Privacy: We will protect the privacy of our customers, and we will never share any personal information without their consent.
Flexibility: We understand that each customer has unique needs and requirements, and we are flexible and open to making adjustments or modifications to our services to meet those needs.
Accountability: We take responsibility for our actions, and if we make a mistake, we will take the necessary steps to rectify the situation and make it right for our customers.

We believe that by adhering to these principles, we can ensure that our customers receive the best possible experience and will continue to trust and choose our services in the future.

privacy policy

At Heartfelt Scribbles, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services.

Information We Collect

We collect personal information that you provide to us when you use our services, such as your name and email address. We may also collect non-personal information, such as browser type, IP address, and operating system.

How We Use Your Information

We use your personal information to provide you with our services, such as creating custom messages or designs for you. We may also use your information to communicate with you about our services or to send you marketing messages that we believe may be of interest to you.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with our trusted service providers who assist us in providing our services. We may also disclose your information when required by law or to protect our rights or the rights of others.

Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of your information.

Your Rights

You have the right to access, correct, or delete your personal information that we have collected. You may also opt-out of receiving marketing messages from us at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the changes have been made constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

payment methods

- Credit / Debit Cards
- PAYPAL