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answers to faqs

Welcome to the Heartfelt Scribbles FAQ page, where we're happy to answer all your burning questions about personalized message-making and card design. We know you've got a lot of options out there when it comes to sending heartfelt messages, but we're confident that we're the write choice for you. And if you're not convinced yet, don't worry...feel free to contact us.

  • What kind of messages do you offer?
    We offer a wide range of message types, including birthday messages, thank you notes, congratulations messages, condolences, and more. If you have a specific message type in mind that's not listed on our website, feel free to reach out and we'll do our best to accommodate your request.
  • How does the message writing process work?
    Once you've provided us with the necessary information about the recipient and the occasion, our AI-powered message generators will create a customized message for you. Each message is then reviewed and tweaked by our team of human editors to ensure that it's just right. Once the message is complete, we'll send it to you for your review and approval before sending it out to the recipient.
  • Can I request revisions to the message?
    Yes, of course! We want to make sure that you're completely satisfied with the message, so we offer up to two revisions at no additional cost.
  • How long does it take to receive my message?
    Our turnaround time depends on the complexity of the message and the volume of orders we're currently processing. Typically, we can deliver your message within 1-2 business days.
  • Can you design a card to go with my message?
    Absolutely! We offer card design services using the popular design tool Canva. Our team of graphic designers will work with you to create a custom-designed card that complements your message perfectly.
  • Is my personal information kept confidential?
    Yes, we take your privacy very seriously. We will never share your personal information with third parties unless required to do so by law.

question?

If you still have a question, feel free to contact us and we will get back to you as soon as possible

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SCRIBE HOURS:

Mon - Fri: 7am - 10pm   ​​
Saturday: 8am - 10pm
Sunday: 1pm - 11pm

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